The words of which the initial letter is capitalized have meanings defined under the following conditions.
The following definitions shall have the same meaning regardless of whether they appear in singular or in
Account means a unique account created for You to access our Service or parts of our Service.
Affiliate means an entity that controls, is controlled by or is under common control with a party,
where “control” means ownership of 50% or more of the shares, equity interest or other securities
entitled to vote for election of directors or other managing authority.
Application means the software program provided by the Company downloaded by You on any
electronic device, named The Springboard App.
Business, for the purpose of the CCPA (California Consumer Privacy Act), refers to the Company
as the legal entity that collects Consumers’ personal information and determines the purposes and
means of the processing of Consumers’ personal information, or on behalf of which such
information is collected and that alone, or jointly with others, determines the purposes and means
of the processing of consumers’ personal information, that does business in the State of
Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to
Schedule App LLC, 11274 W Hillsborough Ave, Tampa, FL 33635.
Consumer, for the purpose of the CCPA (California Consumer Privacy Act), means a natural
person who is a California resident. A resident, as defined in the law, includes (1) every
individual who is in the USA for other than a temporary or transitory purpose, and (2) every
individual who is domiciled in the USA who is
outside the USA for a temporary or transitory purpose.
Country refers to: Florida, United States
Device means any device that can access the Service such as a computer, a cell phone or a digital
Do Not Track (DNT) is a concept that has been promoted by US regulatory authorities, in
particular the U.S. Federal Trade Commission (FTC), for the Internet industry to develop and
implement a mechanism for allowing internet users to control the tracking of their online
activities across websites.
Personal Data is any information that relates to an identified or identifiable individual.
For the purposes of the CCPA, Personal Data means any information that identifies, relates to,
describes or is capable of being associated with, or could reasonably be linked, directly or
indirectly, with You.
Sale, for the purpose of the CCPA (California Consumer Privacy Act), means selling, renting,
releasing, disclosing, disseminating, making available, transferring, or otherwise communicating
orally, in writing, or by electronic or other means, a Consumer’s personal information to another
business or a third party for monetary or other valuable consideration.
Service refers to the Application.
Service Provider means any natural or legal person who processes the data on behalf of the
Company. It refers to third-party companies or individuals employed by the Company to facilitate
the Service, to provide the Service on behalf of the Company, to perform services related to the
Service or to assist the Company in analyzing how the Service is used.
Third-party Social Media Service refers to any website or any social network website through
which a User can log in or create an account to use the Service.
Usage Data refers to data collected automatically, either generated by the use of the Service or
from the Service infrastructure itself (for example, the duration of a page visit).
You means the individual accessing or using the Service, or the company, or other legal entity on
behalf of which such individual is accessing or using the Service, as applicable.”
Types of Data Collected
While using Our Service, We may ask You to provide Us with certain personally identifiable information
that can be used to contact or identify You. Personally identifiable information may include, but is not
First name and last name
Address, State, Province, ZIP/Postal code, City
Professional licenses, certificates, credentials
Clinical tests, vaccination, and laboratory records
Official documents, records, and information required by clinical regulations
Usage Data is collected automatically when using the Service.
Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address),
browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the
time spent on those pages, unique device identifiers and other diagnostic data.
When You access the Service by or through a mobile device, We may collect certain information
automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique
ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet
browser You use, unique device identifiers and other diagnostic data.
We may also collect information that Your browser sends whenever You visit our Service or when You
access the Service by or through a mobile device.
Information Collected while Using the Application
While using Our Application, in order to provide features of Our Application, We may collect, with Your
Information regarding your location
Pictures and other information from your Device’s camera and photo library
We use this information to serve You as a clinician, provide features of Our Service, to improve and
customize Our Service. The information may be uploaded to the Company’s servers and/or a Service
Provider’s server or it may be simply stored on Your device.
Your background location may be used to show site managers when you will arrive at a worksite and
verify your location during shifts for payment purposes.
You can enable or disable access to this information at any time, through Your Device settings.
Use of Your Personal Data
The Company may use Personal Data for the following purposes:
To provide and maintain our Service, including to monitor the usage of our Service.
To manage Your Account: to manage Your registration as a user of the Service. The Personal
Data You provide can give You access to different functionalities of the Service that are available
to You as a registered user.
For the performance of a contract: the development, compliance and undertaking of the
purchase contract for the products, items or services You have purchased or of any other contract
with Us through the Service.
To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of
electronic communication, such as a mobile application’s push notifications regarding updates or
informative communications related to the functionalities, products or contracted services,
including the security updates, when necessary or reasonable for their implementation.
To provide You with information about worksites, shift opportunities, shift status updates,
general notifications, and access to your Personal Data.
To provide You with news, special offers and general information about other goods, services
and events which we offer that are similar to those that you have already purchased or enquired
about unless You have opted not to receive such information.
To manage Your requests: To attend and manage Your requests to Us.
For business transfers: We may use Your information to evaluate or conduct a merger,
divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of
Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar
proceeding, in which Personal Data held by Us about our Service users is among the assets
For other purposes: We may use Your information for other purposes, such as data analysis,
identifying usage trends, determining the effectiveness of our promotional campaigns and to
evaluate and improve our Service, products, services, marketing and your experience.
We may share Your personal information in the following situations:
With Service Providers: We may share Your personal information with Service Providers to monitor
and analyze the use of our Service, to contact You.
With Worksites: We may share all Personal Data You provide that satisfies the information
requirements needed to authorize You to work at worksites to which You accept shifts, contracts, or
other work assignments.
For business transfers: We may share or transfer Your personal information in connection with, or
during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a
portion of Our business to another company.
With Affiliates: We may share Your information with Our affiliates, in which case we will require
company and any other subsidiaries, joint venture partners or other companies that We control or that
are under common control with Us.
With business partners: We may share Your information with Our business partners to offer You
certain products, services or promotions.
With other users: when You share personal information or otherwise interact in the public areas with
other users, such information may be viewed by all users and may be publicly distributed outside. If
You interact with other users or register through a Third-Party Social Media Service, Your contacts on
the Third-Party Social Media Service may see Your name, profile, pictures and description of Your
activity. Similarly, other users will be able to view descriptions of Your activity, communicate with
You and view Your profile.
With Your consent: We may disclose Your personal information for any other purpose with Your
Retention of Your Personal Data
The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in
legal obligations (for example, if we are required to retain your data to comply with applicable laws),
resolve disputes, and enforce our legal agreements and policies.
The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained
for a shorter period of time, except when this data is used to strengthen the security or to improve the
functionality of Our Service, or We are legally obligated to retain this data for longer time periods.
Transfer of Your Personal Data
Your information, including Personal Data, is processed at the Company’s operating offices and in any
other places where the parties involved in the processing are located. It means that this information may
be transferred to — and maintained on — computers located outside of Your state, province, country or
other governmental jurisdiction where the data protection laws may differ than those from Your
agreement to that transfer.
The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in
organization or a country unless there are adequate controls in place including the security of Your data
and other personal information.
The Company will make available all Personal Data You provide that satisfies the information
requirements needed to authorize You to work at worksites to which You accept shifts, contracts, or other
If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred.
We will provide notice before Your Personal Data is transferred and becomes subject to a different
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to
do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Other legal requirements
The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:
Comply with a legal obligation
Protect and defend the rights or property of the Company
Prevent or investigate possible wrongdoing in connection with the Service
Protect the personal safety of Users of the Service or the public
Protect against legal liability
Security of Your Personal Data
The security of Your Personal Data is important to Us, but remember that no method of transmission over
the Internet, or method of electronic storage is 100% secure. While We strive to use commercially
acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.
The Service Providers We use may have access to Your Personal Data. These third-party vendors collect, store, use, process and transfer information about Your activity on Our Service in accordance with their Privacy Policies.
We may use third-party Service providers to monitor and analyze the use of our Service.
Google Analytics is a web analytics service offered by Google that tracks and reports website
traffic. Google uses the data collected to track and monitor the use of our Service. This data is
shared with other Google services. Google may use the collected data to contextualize and
personalize the ads of its own advertising network.
You may opt-out of certain Google Analytics features through your mobile device settings, such
as your device advertising settings or by following the instructions provided by Google in their
For more information on the privacy practices of Google, please visit the Google Privacy &
Terms web page: https://policies.google.com/privacy
Firebase is an analytics service provided by Google Inc.
You may opt-out of certain Firebase features through your mobile device settings, such as your
device advertising settings or by following the instructions provided by Google in their Privacy
We also encourage you to review the Google’s policy for safeguarding your data:
For more information on what type of information Firebase collects, please visit the How Google
uses data when you use our partners’ sites or apps webpage:
We may use Your Personal Data to contact You with newsletters, marketing or promotional materials and
other information that may be of interest to You. You may opt-out of receiving any, or all, of these
communications from Us by following the unsubscribe link or instructions provided in any email We send
or by contacting Us.
We may use Email Marketing Service Providers to manage and send emails to You.
Usage, Performance and Miscellaneous
We may use third-party Service Providers to provide better improvement of our Service.
This privacy notice section for California residents supplements the information contained in Our Privacy
Policy and it applies solely to all visitors, users, and others who reside in the State of California.
Categories of Personal Information Collected
We collect information that identifies, relates to, describes, references, is capable of being associated with,
or could reasonably be linked, directly or indirectly, with a particular Consumer or Device. The following
is a list of categories of personal information which we may collect or may have been collected from
California residents within the last twelve (12) months.
Please note that the categories and examples provided in the list below are those defined in the CCPA.
This does not mean that all examples of that category of personal information were in fact collected by
Us, but reflects our good faith belief to the best of our knowledge that some of that information from the
applicable category may be and may have been collected. For example, certain categories of personal
information would only be collected if You provided such personal information directly to Us.
Category A: Identifiers.
Examples: A real name, alias, postal address, unique personal identifier, online identifier, Internet
Protocol address, email address, account name, driver’s license number, passport number, or other
Category B: Personal information categories listed in the California Customer Records
statute (Cal. Civ. Code § 1798.80(e)).
Examples: A name, signature, Social Security number, physical characteristics or description,
address, telephone number, passport number, driver’s license or state identification card number,
insurance policy number, education, employment, employment history, bank account number,
credit card number, debit card number, or any other financial information, medical information, or
health insurance information. Some personal information included in this category may overlap
with other categories.
Category C: Protected classification characteristics under California or federal law.
Examples: Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or
creed, marital status, medical condition, physical or mental disability, sex (including gender,
gender identity, gender expression, pregnancy or childbirth and related medical conditions),
sexual orientation, veteran or military status, genetic information (including familial genetic
Category D: Commercial information.
Examples: Records and history of products or services purchased or considered.
Category E: Biometric information.
Examples: Genetic, physiological, behavioral, and biological characteristics, or activity patterns
used to extract a template or other identifier or identifying information, such as, fingerprints,
faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and
sleep, health, or exercise data.
Category F: Internet or other similar network activity.
Examples: Interaction with our Service or advertisement.
Category G: Geolocation data.
Examples: Approximate physical location.
Category H: Sensory data.
Examples: Audio, electronic, visual, thermal, olfactory, or similar information.
Category I: Professional or employment-related information.
Examples: Current or past job history or performance evaluations.
Category J: Non-public education information (per the Family Educational Rights and
Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)).
Examples: Education records directly related to a student maintained by an educational institution
or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student
identification codes, student financial information, or student disciplinary records.
Category K: Inferences drawn from other personal information.
Examples: Profile reflecting a person’s preferences, characteristics, psychological trends,
predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.
Under CCPA, personal information does not include:
Publicly available information from government records
Deidentified or aggregated consumer information
Information excluded from the CCPA’s scope, such as:
Health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA) or clinical trial data Personal Information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FRCA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (FIPA), and the Driver’s Privacy Protection Act of 1994
Sources of Personal Information
We obtain the categories of personal information listed above from the following categories of sources:
Directly from You. For example, from the forms You complete on our Service, preferences You
express or provide through our Service.
Indirectly from You. For example, from observing Your activity on our Service.
Automatically from You. For example, through cookies We or our Service Providers set on Your
Device as You navigate through our Service.
From Service Providers. For example, third-party vendors to monitor and analyze the use of our
Service, or other third-party vendors that We use to provide the Service to You.
Use of Personal Information for Business Purposes or Commercial Purposes
We may use or disclose personal information We collect for “business purposes” or “commercial
purposes” (as defined under the CCPA), which may include the following examples:
To operate our Service and provide You with our Service.
To provide You with support and to respond to Your inquiries, including to investigate and address
Your concerns and monitor and improve our Service.
To fulfill or meet the reason You provided the information. For example, if You share Your contact
information to ask a question about our Service, We will use that personal information to respond to
To respond to law enforcement requests and as required by applicable law, court order, or
As described to You when collecting Your personal information or as otherwise set forth in the CCPA.
For internal administrative and auditing purposes.
To detect security incidents and protect against malicious, deceptive, fraudulent or illegal activity,
including, when necessary, to prosecute those responsible for such activities.
Please note that the examples provided above are illustrative and not intended to be exhaustive. For more
details on how we use this information, please refer to the “Use of Your Personal Data” section.
If We decide to collect additional categories of personal information or use the personal information We
collected for materially different, unrelated, or incompatible purposes We
Disclosure of Personal Information for Business Purposes or Commercial Purposes
We may use or disclose and may have used or disclosed in the last twelve (12) months the following
categories of personal information for business or commercial purposes:
Category A: Identifiers
Category B: Personal information categories listed in the California Customer Records statute
(Cal. Civ. Code § 1798.80(e))
Category F: Internet or other similar network activity
Category G: Geolocation data
Please note that the categories listed above are those defined in the CCPA. This does not mean that all
examples of that category of personal information were in fact disclosed, but reflects our good faith belief
to the best of our knowledge that some of that information from the applicable category may be and may
have been disclosed.
When We disclose personal information for a business purpose or a commercial purpose, We enter a
contract that describes the purpose and requires the recipient to both keep that personal information
confidential and not use it for any purpose except performing the contract.
Sale of Personal Information
As defined in the CCPA, “sell” and “sale” mean selling, renting, releasing, disclosing, disseminating,
making available, transferring, or otherwise communicating orally, in writing, or by electronic or other
means, a consumer’s personal information by the business to a third party for valuable consideration. This
means that We may have received some kind of benefit in return for sharing personal Information, but not
necessarily a monetary benefit.
Please note that the categories listed below are those defined in the CCPA. This does not mean that all
examples of that category of personal information were in fact sold, but reflects our good faith belief to
the best of our knowledge that some of that information from the applicable category may be and may
have been shared for value in return.
We may sell and may have sold in the last twelve (12) months the following categories of personal
Category A: Identifiers
Category B: Personal information categories listed in the California Customer Records statute
(Cal. Civ. Code § 1798.80(e))
Category F: Internet or other similar network activity
Category G: Geolocation data
Share of Personal Information
We may share Your personal information identified in the above categories with the following categories
of third parties:
Our business partners
Third party vendors to whom You or Your agents authorize Us to disclose Your personal
information in connection with products or services We provide to You
Sale of Personal Information of Minors Under 16 Years of Age
We do not sell the personal information of Consumers We actually know are less than 16 years of age,
unless We receive affirmative authorization (the “right to opt-in”) from either the Consumer who is
between 13 and 16 years of age, or the parent or guardian of a Consumer less than 13 years of age.
Consumers who opt-in to the sale of personal information may opt-out of future sales at any time. To
exercise the right to opt-out, You (or Your authorized representative) may submit a request to Us by
If You have reason to believe that a child under the age of 13 (or 16) has provided Us with personal
information, please contact Us with sufficient detail to enable Us to delete that information.
Your Rights under the CCPA
The CCPA provides California residents with specific rights regarding their personal information. If You
are a resident of California, You have the following rights:
The right to notice. You have the right to be notified which categories of Personal Data are being
collected and the purposes for which the Personal Data is being used.
The right to request. Under CCPA, You have the right to request that We disclose information to
You about Our collection, use, sale, disclosure for business purposes and share of personal
information. Once We receive and confirm Your request, We will disclose to You:
The categories of personal information We collected about You
The categories of sources for the personal information We collected about You
Our business or commercial purpose for collecting or selling that personal information
The categories of third parties with whom We share that personal information
The specific pieces of personal information We collected about You
If we sold Your personal information or disclosed Your personal information for a business
purpose, We will disclose to You:
The categories of personal information categories sold
The categories of personal information categories disclosed
The right to say no to the sale of Personal Data (opt-out). You have the right to direct Us to not
sell Your personal information. To submit an opt-out request please contact Us.
The right to delete Personal Data. You have the right to request the deletion of Your Personal Data,
subject to certain exceptions. Once We receive and confirm Your request, We will delete (and direct
Our Service Providers to delete) Your personal information from our records, unless an exception
applies. We may deny Your deletion request if retaining the information is necessary for Us or Our
Service Providers to:
Complete the transaction for which We collected the personal information, provide a good or
service that You requested, take actions reasonably anticipated within the context of our ongoing
business relationship with You, or otherwise perform our contract with You.
Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or
prosecute those responsible for such activities.
Debug products to identify and repair errors that impair existing intended functionality.
Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or
exercise another right provided for by law.
Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et.
Engage in public or peer-reviewed scientific, historical, or statistical research in the public
interest that adheres to all other applicable ethics and privacy laws, when the information’s
deletion may likely render impossible or seriously impair the research’s achievement, if You
previously provided informed consent.
Enable solely internal uses that are reasonably aligned with consumer expectations based on Your
relationship with Us.
Comply with a legal obligation.
Make other internal and lawful uses of that information that are compatible with the context in
which You provided it.
The right not to be discriminated against. You have the right not to be discriminated against for
exercising any of Your consumer’s rights, including by:
Denying goods or services to You
Charging different prices or rates for goods or services, including the use of discounts or other
benefits or imposing penalties
Providing a different level or quality of goods or services to You
Suggesting that You will receive a different price or rate for goods or services or a different level
or quality of goods or services
Exercising Your CCPA Data Protection Rights
In order to exercise any of Your rights under the CCPA, and if You are a California resident,
You can contact Us:
Only You, or a person registered with the California Secretary of State that You authorize to act on Your
behalf, may make a verifiable request related to Your personal information.
Your request to Us must:
Provide sufficient information that allows Us to reasonably verify You are the person about whom We
collected personal information or an authorized representative
Describe Your request with sufficient detail that allows Us to properly understand, evaluate, and
respond to it
We cannot respond to Your request or provide You with the required information if we cannot:
Verify Your identity or authority to make the request
And confirm that the personal information relates to You
We will disclose and deliver the required information free of charge within 45 days of receiving Your
verifiable request. The time period to provide the required information may be extended once by an
additional 45 days when reasonably necessary and with prior notice.
Any disclosures We provide will only cover the 12-month period preceding the verifiable request’s
For data portability requests, We will select a format to provide Your personal information that is readily
usable and should allow You to transmit the information from one entity to another entity without
Do Not Sell My Personal Information
You have the right to opt-out of the sale of Your personal information. Once We receive and confirm a
verifiable consumer request from You, we will stop selling Your personal information. To exercise Your
right to opt-out, please contact Us.
The Service Providers we partner with (for example, our analytics or advertising partners) may use
technology on the Service that sells personal information as defined by the CCPA law. If you wish to opt
out of the use of Your personal information for interest-based advertising purposes and these potential
sales as defined under CCPA law, you may do so by following the instructions below.
Please note that any opt out is specific to the browser You use. You may need to opt out on every browser
that You use.
You can opt out of receiving ads that are personalized as served by our Service Providers by following our
instructions presented on the Service:
The opt out will place a cookie on Your computer that is unique to the browser You use to opt out. If you
change browsers or delete the cookies saved by your browser, You will need to opt out again.
Your mobile device may give You the ability to opt out of the use of information about the apps You use
in order to serve You ads that are targeted to Your interests:
“Opt out of Interest-Based Ads” or “Opt out of Ads Personalization” on Android devices
“Limit Ad Tracking” on iOS devices
You can also stop the collection of location information from Your mobile device by changing the
preferences on Your mobile device.
Our Service does not respond to Do Not Track signals.
However, some third party websites do keep track of Your browsing activities. If You are visiting such
websites, You can set Your preferences in Your web browser to inform websites that You do not want to
be tracked. You can enable or disable DNT by visiting the preferences or settings page of Your web
Under California Civil Code Section 1798 (California’s Shine the Light law), California residents with an
established business relationship with us can request information once a year about sharing their Personal
Data with third parties for the third parties’ direct
If you’d like to request more information under the California Shine the Light law, and if You are a
California resident, You can contact Us using the contact information provided below
California Business and Professions Code section 22581 allow California residents under the age of 18
who are registered users of online sites, services or applications to request and obtain removal of content
or information they have publicly posted.
To request removal of such data, and if You are a California resident, You can contact Us using the
contact information provided below, and include the email address associated with Your account.
Be aware that Your request does not guarantee complete or comprehensive removal of content or
information posted online and that the law may not permit or require removal in certain circumstances.
Our Service may contain links to other websites that are not operated by Us. If You click on a third party
every site You visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any
third party sites or services.
We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming
By email: firstname.lastname@example.org